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Testimonials

We have contracted Beyond the Basics for just over 1.5 years now, and there is no looking back. The Beyond the Basics crew have saved us lots of time and money when dealing with equipment mishaps and repair. We at the Calgary Winter Club feel at ease knowing that our equipment will get serviced properly, timely, and efficiently by Arron and his crew.

I feel the BTB Team is an important piece to any Fitness Centre or Facility equipment operations.

Thanks Beyond the Basics for keeping us up and running.

Sincerely,

Darrin Horsman
Assistant Fitness Director
Fitness & Lifestyle Centre
Calgary Winter Club

To whom it may concern,

In all of my dealings with Arron and his team at Beyond the Basics I have found them to be a trustworthy, reliable and friendly team.

I have asked Arron advice on many matters from flooring to fitness equipment and he has always given me a very unbiased and honest answer at all times,

If we have any concerns about equipment repairs or matters relating to purchasing new equipment, I do rely and trust the opinions of the Beyond the Basics Team.

Jackie Cooney-Lebbert
Fitness and Health Manager
Calgary Jewish community centre

Beyond the Basics is an integral part of our success in Southern Alberta.

In partnering with us in servicing our clients, and making sure they can focus on their business, it is critical that we have a partner that is reliable, dependable, trustworthy, strong technically and administratively and be able to communicate well. Arron and Beyond the Basics are all of that and more.

Arron is a true partner in our success. He is able to represent our supplier brands with the utmost integrity, and treats people the way we would like to be treated.

His company name truly represents what he does: goes "Beyond the Basics" in making sure our clients get the best return on investment possible, so they can focus on helping their patrons with positive lifestyle choices.

Thanks Arron, Thanks Beyond the Basics, you are truly one of the best!!

Greg Lawlor
National Sales Manager,
Fitness Depot Commercial, Inc.

We use Beyond the Basics for several of our fitness centres in Calgary. Arron and his colleagues are very friendly, professional and knowledgeable about all the types of equipment we have in our various centres. The website is easy to navigate and book appointments. Arron is very prompt in responding to our requests. They are punctual in equipment and service delivery. Arron is honest and a very down to earth person. We enjoy working with him and have the utmost confidence in his skills and service.

We recommend Beyond the Basics to other companies as well.

Kendy Bentley,
President
Kendrith Bentley and Associates Ltd.
Fitness Facility Design and Management
Workplace Health Strategies

Arron has worked with us for a number of years. I have found he and his crew from Beyond the Basics to be thorough and professional when completing any of our work orders. His expertise and technical understanding of our equipment is exceptional. Arron truly understands how important it is to keep our facility and our equipment functioning at 100%.

In my opinion, the best in the business.

Ken Clarke
Fitness Centre Director
The Glencoe Club
Canada's Premiere Family Sport Social Club

Beyond the Basics provides fantastic, friendly service in a timely manner, our staff really enjoys working with their team. Arron and his staff do five hours of maintenance and repair on our equipment on a weekly basis which has been a great benefit to us and our members, the equipment works great and rarely breaks down!

I would definitely recommend them to any fitness club.

Geeta Vadgama, MA, CEP, CK
Fitness/Massage Manager
Bankers Hall Club

To whom it may concern:

We have been using Arron and Beyond the Basics for three years now to do many installations and service work throughout Alberta. This company is the exception to every other service company I have dealt with. They are prompt, knowledgeable, reliable and honest.

It is very uncommon to find a service/installation company that has the knowledge and skills to do the work effectively, and to also have the people skills to make sure people are informed of the work done and parts required.

I strongly recommend Beyond the Basics to anyone requiring anything to do with fitness equipment and would go as far as saying it would be a big mistake to hire anyone else.

Jason MacLean
Eclipse Fitness
Saskatoon, Saskatchewan

As a service provider for Technogym, Arron and his team at Beyond the Basics Fitness brings a strong reputation related to industry knowledge, product information, dependability and trust in providing high quality service. It's so important to deliver on after sales promises when it comes to warranty and equipment repair! We wanted a service provider who has pride in excellence and timely repairs for our customers.

With quality product you need exceptional service. Technogym in partnership with Beyond the Basics Fitness strive to meet and exceed our customers service expectations.

Jim Weller
Regional Sales Developer.
Technogym USA

 

Top 5 Purchasing Tips

Tip #1: Buy a reputable brand. If you don't see it in a large fitness centre, there is probably a reason. Companies change products every year and its best to research products before making a big decision on a product that hasn't been around or you don't have access to parts or service easily.

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Equipment Care Tips

When calling a service technican, have as much information of the product and the problem you are having ready for the technician.

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